Statewide and Nationwide
Ombudsman
A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.
Long Term Care Problem Assistance
National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main:
(202) 332-2275
Fax:
(202) 332-2949
Long-Term Care Ombudsman, Statewide
Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main:
(804) 662-7000
Toll Free:
(800) 552-5019
Options Counseling
Options Counseling is an interactive decision-support process whereby individuals, with support from family members, caregivers, and /or significant others, are supported in their deliberations to make informed long-term support choices in the context of the individual’s preferences, strengths, needed services, values, and individual circumstances.
Veteran-Directed Home and Community Based Services (VD-HCBS)
Bay Aging
5306 Old Virginia Street, Urbanna, VA, 23175
Main:
(804) 758-2386
Fax:
(804) 758-5773