Administrative Office

Norfolk Department of Human Services

741 Monticello Avenue
Norfolk, VA 23510

(757) 664-6000

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Contact Information

Main
(757) 664-6000
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Who We Are

The Administrative Office for the Norfolk Department of Human Services provides information about public assistance programs and social services. These programs and services promote self-reliance and protection through the provision of community-based services and help families meet basic needs.



Programs include adult services, adult protective services, pre-screening for nursing facilities, child care assistance, child protective services, utility assistance, energy assistance, Supplemental Nutrition Assistance Program, foster care, and adoption services, auxiliary grants, Cardinal Care Medicaid and FAMIS eligibility, and TANF. Call 757-664-6000 or visit www.norfolk.gov/humanservices for more information.



To report a problem, fill out a customer complaint form at www.norfolk.gov/humanservices



CommonHelp is the Commonwealth of Virginia’s fast and easy way to apply online for many Virginia social services assistance programs. Through a single online site, you can find out what assistance you might be eligible for and submit one application saving you time and effort.  Visit CommonHelp





 

Who We Serve

Languages Spoken
English
Service Area(s)
Norfolk City

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
No Age Requirement
Family
Yes
Other Eligibility Criteria
Resident of Norfolk; Each program has specific eligibility requirements

Available 24/7
No

Intake Process
Telephone referral; walk-ins accepted. Complete application; provide documents
Self Refer
Yes
Provider Refer
Yes

Report Problems
Call the Agency
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