Statewide and Nationwide
Ombudsman
A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.
Long-Term Care Ombudsman, Statewide
Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main:
(804) 662-7000
Toll Free:
(800) 552-5019
Options Counseling
Options Counseling is an interactive decision-support process whereby individuals, with support from family members, caregivers, and /or significant others, are supported in their deliberations to make informed long-term support choices in the context of the individual’s preferences, strengths, needed services, values, and individual circumstances.
Veteran-Directed Home and Community Based Services (VD-HCBS)
Bay Aging
5306 Old Virginia Street, Urbanna, VA, 23175
Main:
(804) 758-2386
Fax:
(804) 758-5773
Retirement Planning
Programs that help people with the process one uses to plan finances and retirement income.
Retirement Planning, Annuities
Bankers Life and Casualty Company
111 East Wacker Drive, Suite 2100, Chicago, IL, 60601
Main:
(888) 991-0214
Toll Free:
(800) 621-3724
Insurance and Annuity Plans
CSA Fraternal Life
122 West 22nd Street, Oak Brook, IL, 60523
Main:
(630) 472-0500
Toll Free:
(800) 543-3272
Fax:
(630) 472-1100
Retirement Planning
Genworth Financial
6620 West Broad, Richmond, VA, 23230
Toll Free:
(804) 281-6000
Retirement Planning and Pension Counseling Referral
U.S. Office of Personnel Management
1610 Forest Avenue, Suite 100, Richmond, VA, 23229
Main:
(804) 662-9333
Toll Free:
(800) 552-3402
Fax:
(804) 662-9354
Retirement Planning
Virginia Senior Services and BeneFinder
10800 Midlothian Turnpike, Suite 129, Richmond, VA, 23235
Main:
(804) 381-4604
Toll Free:
(877) 276-3772
Fax:
(804) 290-0304
Financial Education for Women
Women's Institute For A Secure Retirement (WISER)
1140 19th Street NW, Suite 550, Washington, DC, 20036
Main:
(202) 393-5452
Fax:
(202) 393-5890